Work Experience
Cloud Infrastructure Engineer
NCS Pte Ltd
January 2024 - December 2024
- Managed Day 2 operations for an AWS-based project.
- Worked closely with the application team on deployments.
- Managed Production & UAT servers, handling Jira tickets.
- Generated monthly reports & account reviews.
- Monitored AWS alerts, resolving issues related to disk usage, memory, and thread count.
- Performed Linux & Windows patching for Production & UAT servers in AWS & Azure.
- Collaborated with IT Security Officer on vulnerability assessments, security fixes, account reviews, and onboarding/offboarding.
- Worked with Azure, performing VM patching (UAT & Production) and creating Group Policies.
- Documented repeatable tasks for efficiency.
- Ensured adherence to security policies & best practices.
Intern
RSM Chio Lim
March 2020 - September 2020
- Collaborated with internal staff and external vendors to provide Level 1 and 2 technical support.
- Learned ticket management under guidance.
- Participated in software testing for migration projects.